Separation Scientific SA (Pty) Ltd is committed to provide customers with high quality, affordable products. We shall work towards a common goal of achieving total customer satisfaction and continually improving the effectiveness of our Quality Management System by refining our core activities of sales, service and support, while meeting applicable statutory and regulatory requirements.
Top Management will show leadership and commitment, and bear the responsibility for establishing, implementing, integrating and maintaining the Quality Management System. This responsibility and commitment is practiced and communicated through the following:
1.Implementing a system, which meets the latest Quality Management Standard ISO 9001, that can be clearly understood, managed and improved in effectiveness as well as efficiency
2.Ensuring empowerment of people to provide the products and services in accordance with customer requirements that will meet or exceed their expectations and also provide for continual improvement
3.Establishing and pursuing Quality Objectives and Key Performance Standards
4.Reviewing our Quality Policy, Objectives and other requirements of our System through Internal Audits and Management Reviews to ensure continuing suitability, adequacy, improvement and effectiveness